Cougars 4 Phone Sex

I put in my payment information, when do I get a call from the person I want to speak with?

Once the payment is authorized, we will try to connect you with the professional immediately. If he/she does not answer the phone, the call has not gone through and you are not charged for the amount.

My call didn't go through, but the charge on my credit card is still pending. When do I see this drop off?

If a call does not go through, we drop the hold on your card immediately. Depending on your credit card provider, it will take 1 to 3 business days to see the pending charge removed. Please contact your provider if the amount is still pending.

But I used a Debit Card, why did you take the amount and when will it be refunded?

Debit Cards are charged immediately to verify you have the amount for the call available. If the call does not connect, you will be refunded within 1 to 3 business days.

My card was declined, what do I do?

Please contact your credit card provider and ask if there are any holds preventing you from using your card on our site. You can also verify that you typed in the information correctly (address and zip code are up to date).

I do not have a credit card or debit card, can I still use your service?

Unfortunately not. We only accept Visa, MasterCard and Discover as authorized payments.

I heard I have the option to extend my call. How do I do this?

When you are currently on a call, a window will pop up with the amount of time remaining on the call. There will be a drop-down option on that same page, asking if you would like to extend the call and for how many minutes. The additional time will begin after the original call without disconnecting.